CANCELLATION POLICY
At Linköping Taxi Point, we understand that plans can change, and we strive to accommodate our passengers’ needs. To ensure clarity and fairness, we have implemented the following booking cancellation policy:
Free Cancellations 24 Hours Before Pickup
Taxi bookings can be cancelled free of charge if done 24 hours or more before the scheduled pickup time. We recognize the importance of flexibility and provide this window for passengers to make changes to their travel arrangements without incurring any fees.
Cancellation Fees for Bookings Within 24 Hours
For taxi booking cancellations made within 24 hours of the scheduled pickup time, a cancellation fee may apply. This fee helps cover any costs incurred by our company due to the late cancellation, including driver scheduling and vehicle allocation.
How to Cancel
To cancel a taxi booking, please contact us via our website, mobile app, or phone call. Our customer service representatives are available to assist you and ensure a smooth cancellation process.
Exceptions
Exceptions to the cancellation policy may be made in extenuating circumstances, such as emergencies or unforeseen events. We understand that situations arise beyond your control, and we are here to work with you to find a suitable solution.
Your Understanding
By booking with Linköping Taxi Point, you agree to abide by our cancellation policy. We appreciate your understanding and cooperation in helping us provide efficient and reliable transportation services to all our passengers.
If you have any questions or need further assistance regarding our cancellation policy, please don’t hesitate to contact us. Thank you for choosing Linköping Taxi Point.